eG Suite

Overview
The eG Suite effectively addresses the key challenges that IT infrastructures face today. While the use of multi-tier architectures has provided scalability, it has greatly increased the complexity of monitoring and troubleshooting. Now a problem in one layer (eg. Database) can adversely impact the performance of other tiers (e.g. web application). Consequently a silo-based approach to monitoring is not effective in
pin-pointing the root cause of problems.

eG Suite overcomes these problems by taking a holistic approach to monitoring, it provides:

• Integrated multi-tier monitoring
• Focus on the cause not the effect
• Clear problem demarcation
• Real transaction monitoring
• 100% web architecture
• Automatic infrastructure triage
• Automatic thresholding
• Single agent
• Over 30 popular applications have specific agent capabilities such as Citrix

The primary differentiators of eG products relative to competing solutions are:

• Single click problem diagnosis capability based on a patent-pending correlation technology that correlates across network, system, and application layers to identify the root-cause of problems. Unlike many other solutions, this capability is available out-of-the-box and does not require elaborate set-up and customization
• Real-time monitoring of web servers, web sites, and even individual web transactions, without using explicit, expensive logging of requests
• Automatic thresholding of collected metrics so as to simplify configuration and set-up
• Pay-per-use subscriber management model
• Personalized, real-time views for individual users
• Simple "One and Only" agent licensing that makes eG a cost-effective solution